Delivery

Shipments and returns

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

 

1. Please email Truzink45@gmail.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to: Good Clothes Inc. , P.O Box 68336 Virginia Beach , VA 23471 Returns Department Tracking #
3. Include in your package a signed letter stating the reason for your return and the original receipt.

 

Return Exceptions

 

 

 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 

Restocking Fee

 

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

 

Exchanges

 

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

 

 

 

Payment Policy

Accepted Methods of Payment

 

Credit Card (Visa, Master Card, American Express, Discover)

Money Order

 

Credit Card Charges

 

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

 

Mailing Address For /Money Order

 

Truzink.com

Returns Department Tracking #

Good Clothes Inc. , 4663 Haygood Road  Virginia Beach Va , 23471 Suite 203

Shipping Policy

Turnaround

 

Please allow  about 2–7 business days to create apparel products (t-shirts, etc.) Then you should add shipping times on top of that. Speed and price depends on product  destination.

 

Carriers

 

We use the following carriers to deliver our orders:

UPS , USPS

Use UPS if you are shipping more than 5 items .

 

 

Order Tracking

 

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 

Shipping Rates

 

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

 

 

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

 

What Information Do We Collect?

 

We only collect information that we need that is related to your order. This includes your:

Billing Address

Shipping Address

Email Address

Credit Card Information

 

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

 

How Is My Information Used?

 

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

 

Security and Storage

 

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

 

Cookies and Browser Information

 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.